FAQ
Delivery
1. What areas do you cover for deliveries?
2. How long does it take to deliver a package to Zimbabwe?
Delivery times can vary based on the final destination, customs clearance, and the specific service chosen. On average, deliveries to Zimbabwe are completed within 5-7 business days. We recommend contacting our customer service for the most accurate estimate based on your parcel’s specifics.
Are there any restrictions on what I can send to Zimbabwe?
Yes, like all international deliveries, there are specific restrictions in place governed by both South African and Zimbabwean customs regulations. Prohibited items typically include perishable goods, hazardous materials, and illegal substances. For a detailed list and guidance, please refer to our Shipping Guidelines page or contact our customer support team.
4. How can I track my delivery?
Once your package is dispatched, you’ll receive a tracking number via email or SMS, depending on your preference set at the time of booking. You can use this number on our website’s tracking section to get real-time updates on your delivery’s status. For additional assistance, our customer service team is always ready to help with any queries you may have.
